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Customer Service Satisfaction - Survey
Customer Service Satisfaction - Survey
Fields marked with
*
are required
Email
*
Why did you contact our customer service.?
*
General help
Needed more information about the company/services
Not satisfied with our services
Unable to obtain credit facility
How did you first contact our customer service dept.?
*
By site
By telephone
Email
Fax
Please rate your overall satisfaction with our customer service dept
*
Satisfied
Unsatisfied
Very satisfied
Very unsatisfied
Did our customer service representative understand your problem?
*
Somewhat agree
Somewhat disagree
Totally agree
Totally disagree
Was our customer service representative able to solve your problem?
*
Somewhat agree
Somewhat disagree
Totally agree
Totally disagree
How do you rate our customer service commitments/promises?
*
Somewhat agree
Somewhat disagree
Totally agree
Totally disagree
Was the customer service representative professional during initial contact?
*
No
No Opinion
Yes
Was the customer service representative efficient/patient?
*
No
No Opinion
Yes
Would you choose to work with the same representative again?
*
No
Yes
Send a copy to your email
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Company Evaluation - Survey
Company Evaluation - Survey
Fields marked with
*
are required
Email
*
Does LTT Aviation provide you with all the services that you require at all the locations you need?
*
Agree
Disagree
Strongly agree
Strongly disagree
Evaluate our credit facility in terms of credit limit and time of payment
*
Insufficient
Not very sufficient
Sufficient
Very sufficient
Are you informed about the locations where we provides services
*
I have no idea
Informed
Not very well informed
Very well informed
Are you informed about the services we provides
*
I have no idea
Informed
Not very well informed
Very well informed
Do you have any complain using LTT Aviation Services?
*
Yes
Expected Turnaround time was not achieved
Services requested was not provided
No
Would you consider using our services again in the future?
*
Definitely
Definitely not
Probably
Probably not
Are you aware of our Online Service Request?
*
No
Yes
Was our Online Service helpful in making your request Request?
*
Somewhat difficult
Somewhat easy
Very difficult
Very easy
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